Omobio Self-Care is a renowned solution for its advanced features and user friendliness. This unique solution has been recognized in global context winning the “Best Mobile Network Solution for Serving Customers” at the Mobile World Congress in Barcelona 2016.
Mobile Self-Care Solution empowers your subscribers to manage their services at the fingertips from anywhere, anytime on any device. This ergonomically designed premium mobile application developed using cutting edge technologies ensuring utmost user friendliness yet rich with an extensive list of advanced features.
One App for all Services – Quad Play Feature
Android
IOS
Web App
Uninterrupted app upgrades
Voice based alerts / Reminders
Hot buttons for routine actions
Voice driven app configurations
Intelligent search with natural keywords
Customer interest based merchant offers
Redefined customer experience with AI & ML technology
Provide a 360° view of all the services
Customers can identify and manage new products/services at their convenience
One stop for all customer needs
Minimize call center volumes
Increase customer service and satisfaction width maximum cost saving
Reduce amount of paperwork
Reduce Capex & Opex
Self-Care App comes with more than 450+ exciting features!!
- Generate e-bills
- Call management
- In-app Advertising
- Fixed line management
- Broadband management
- VAS services management
- Data usage & data extension
- Advanced offer categorization
- Roaming services management
- Television services management
- Bill information & payment history
- Switch between pre-paid & post-paid
- Manage loyalty – check, redeem points
- Fingerprint / face recognition protection
- Usage history
- Multi lingual support
- Lodge service requests
- Comprehensive reports
- App rating management
- Low balance notification
- Seasonal theme changes
- Personalized flash deals/offers
- Electronic program guide for tv
- Manage multiple account types
- Loyalty based app theme changes
- Managing payees & bulk payments
- Interactive call to action ad banners
- Payments – credit/debit cards, mobile money
