Loyalty Management System

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LOYALTY MANAGEMENT SYSTEM

Proactively engage and retain your valuable customers


The “Loyalty Management System” (LMS) provides comprehensive end to end loyalty management programs to the end customer. With advance customer demographical and behavioral parameters analysis and the advanced rule creation, system Identifies and categorizes the loyal customer base. Solution comes with real-time rewarding and redemption of loyalty points and offers with extensive partner and offer management.
Furthermore, these customer profiles and operator partner profiles will be managed independently. Thus, operators are able to run multiple loyalty programs in parallel in the same system. The system allows loyal customers to redeem their points and offers from partner outlets and also, redeem their points on operator products. These purchasing transactions will be supported via SMS, USSD and through Mobile apps available on Android & iOS.
LMS solution provides AI/ML based trend analysis and recommendations for customer retention. Moreover, LMS continuously monitor your subscribers over a period and upgrade or downgrade them based on their network utilization.

Customers engagement with LMS via following multi channels,


 

  • SMS
  • USSD
  • Mobile App
  • Web
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